Shipping policy

 

ORDER PROCESSING:

Please allow 2 business days to process your order. Expect an email within 4 business days to let you know your order is on the way!

 

Shipping & Postage Information

1. Shipping Destinations:

We ship to the UK, Republic of Ireland, Europe, USA, and Canada.

2. Shipping Costs:

Shipping is calculated based on the weight and destination of your order. You’ll see the shipping cost at checkout.

Destination

Light

Standard

UK

£4.00

£4.50

Ireland & Europe

£10.00

£12

USA/Canada

£14.00

£17.00

 

3. Packaging:

All orders are carefully packed to ensure they reach you safely. A4 prints are packaged in rigid mailers, and additional items are placed in small, protective boxes or padded envelopes. We use eco-friendly materials whenever possible.


4. International Shipping & Customs:

For international orders, customs duties and taxes may apply depending on the destination country. These are the buyer’s responsibility. We will include the required customs declaration forms with your package.


5. Estimated Delivery Times:

  • UK: 2-4 business days (tracked service)
  • Europe: 5-7 business days (tracked service)
  • USA/Canada: 6-10 business days (tracked service)


6. Free UK Shipping:

Enjoy free UK shipping on orders over £30. This will be automatically applied at checkout.

7. Lost or Damaged Parcels:

In the rare event your parcel is lost or damaged, please contact us. We will assist with claims for tracked services.

For any questions, please feel free to contact us before placing your order. We’re happy to help!

 

Orders are generally shipped within 2 business days using Royal Mail.

 

REFUNDS, RETURNS AND EXCHANGES

In the event that your order arrives damaged in any way, please email us as soon as possible at hugosbazaar@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

 If you have any further questions, please don't hesitate to contact us at hugosbazaar@gmail.com